the modern guide...better lies

Tuesday, May 6, 2008

 

...to direct action


I walked into a well known record store last week to find an old friend openly shoplifting. As a successful professional family man he's hardly the type. So we walked around the shop, while he peeled off the security tags and explained that an elderly relative had bought him a birthday gift of record vouchers for that store, not a huge amount - £20 - but a lot to her. Five months had passed since his birthday and he'd came into redeem the vouchers. In the meantime the store had been taken over by a larger chain .

They had retained the name, branding, carrier bags, staff and "vibe" of the previous outlet. Though it seems not their promises. My friend had written to the new proprietors and their accountants and had been told the debt was not theirs . in the end he felt he had no choice but a course of direct action; taking CDs to the exact value that his elderly Aunt had, in good faith, paid for the vouchers.

Finally we walked through the front door security unmolested and made our way down the street. We went for a coffee but not before he stopped to put the three discs in the back of his family BMW estate. As he closed the car door he turned and said;
"You know you just can't treat people like that."

Indeed.

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